Written answers

Wednesday, 5 February 2025

Department of Finance

Departmental Contracts

Photo of Denise MitchellDenise Mitchell (Dublin Bay North, Sinn Fein)
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301. To ask the Minister for Finance if his Department, or any body under its aegis, currently outsources cleaning services and/or service officer/security officer roles to private companies; the value and length of any related contract, by body, in tabular form; and if he will make a statement on the matter. [3196/25]

Photo of Denise MitchellDenise Mitchell (Dublin Bay North, Sinn Fein)
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302. To ask the Minister for Finance if his Department, or any body under its aegis, currently directly employs cleaners and/or service officers; if so, the number of staff employed in each role; the value and length of any related contract, by body, in tabular form; and if he will make a statement on the matter. [3214/25]

Photo of Paschal DonohoePaschal Donohoe (Dublin Central, Fine Gael)
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I propose to take Questions Nos. 301 and 302 together.

I wish to advise the Deputy that my Department does not outsource service officer/security officer roles. In terms of cleaning services, the Department uses a private cleaning company. This contract has been in place since November 2022 following a competitive tendering process for a duration of two years with the option of two extensions for one year each. The value of the contract is €1.4 million (ex VAT).

It should be noted this contract is for both the Department of Finance and the Department of Public Expenditure, National Development Plan Delivery and Reform's Dublin offices as there is a shared service in respect of facilities management, including cleaning for both Departments.

The information on the number of directly employed service officers by my Department is set out in the below table.

Number of directly employed service officers Salary Scale Length of contract
1 x Head Services Officer Head Services Officer (Personal Pension Contribution) Salary Scale Permanent
12 x Services Officer Services Officer (Personal Pension Contribution) Salary Scale Permanent
1 x Services Officer Services Officer Salary Scale Permanent
2 x Services Attendant Services Attendant (Personal Pension Contribution) Salary Scale Permanent

The bodies under the aegis of my Department have provided the requested information below.

The Irish Fiscal Advisory Council (IFAC) has a Shared Service Agreement with the Economic & Social Research Institute (ESRI) in respect of the provision of office accommodation and building services on a pro rata basis and support services relating primarily to accounts, IT and other corporate services.

The National Treasury Management Agency (NTMA) provides certain business and support services and systems to Home Building Finance Ireland (HBFI), Strategic Banking Corporation of Ireland (SBCI) and the National Asset Management Agency (NAMA). Facilities management and workplace support is one such service provided to these bodies. The National Treasury Management Agency does not have any contracts in place for the provision of cleaning or security services as these services are provided via its building landlord.

The Tax Appeals Commission does not directly employ or outsource cleaners, service officers or security officers.

Business supports for the Credit Review Office are provided by Enterprise Ireland.

Body under aegis of Department of Finance Outsourced Service (cleaning services and/or service officer/security officer roles) Value of contract

(Ex. VAT)
Length of contract
Central Bank of Ireland The Bank outsources cleaning and some service officer/security services to a private company, as part of an overall Total Facilities Management contract. Following a public procurement process this contract commenced 1 January 2025. The estimated value of the contract tendered for is circa €46.5m 5 years, with an option for a 2-year extension.
Financial Services and Pensions Ombudsman (FSPO) Cleaning

(The FSPO does not outsource service officer or security services)
€150,000 5 years, including extensions.
Irish Financial Services Appeals Tribunal (IFSAT) Cleaning services



(Security is included in rent. IFSAT does not engage any security/service officers directly)
€559.47 per annum No contract in place
Office of the Comptroller and Auditor General Security services including reception duties €52,000 per annum 2 years with option for two 12-month extensions.
Cleaning services



The Office of the Comptroller and Auditor General is not the owner of this contract. The contract is part of a multi supplier framework agreement for the provision of commercial cleaning and window cleaning services to Central Government which covers a number of government buildings.
The value of the Office’s share is approximately €38,000 per annum 3 years with option for two 12-month extensions.
Office of the Revenue Commissioners Office Cleaning €4,855,500 3 years with option to extend for a further 12 months
Window Cleaning €423,000 3 years with option to extend for a further 12 months
Security Services €5,183,396 2 years with option to extend for a further 24 months
Body under aegis of Department of Finance Number of directly employed cleaners and/or service officers in each role Value of contract

(Ex. VAT)
Length of contract
Central Bank of Ireland Cleaner x 1 Undisclosed- the value of contract relates to a specific person. Including the value would allow identification of their remuneration on the public record Contract of indefinite duration
Office of the Comptroller and Auditor General Head Services Officer x 1

N/A - person is on an employment contract N/A - person is on an employment contract
Office of the Revenue Commissioners Cleaners x 3 See below# Max retirement age is 70*
Service Officers x 45 See below# Max retirement age is 70*
# Revised pay scales with effect from 01 October 2024 for Civil Servants appointed on or after 6th April 1995 who are paying the Class A rate of PRSI contribution and making an employee contribution in respect of personal superannuation benefits (PPC) for General Service Grades.

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