Paul Murphy (Dublin South West, Solidarity)
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160. To ask the Minister for Transport, Tourism and Sport if he will request the NTA to reconsider a decision in relation to a bus route given the negative impacts for people in an area (details supplied). [46323/24]

Eamon Ryan (Dublin Bay South, Green Party)
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As Minister for Transport, I have responsibility for policy and overall funding in relation to public transport; however, I am not involved in the day-to-day operations of public transport. The National Transport Authority (NTA) has statutory responsibility for securing the provision of public passenger transport services nationally and for the scheduling and timetabling of these services in conjunction with the relevant transport operators.

In light of the NTA’s responsibility in this area, I have forwarded the Deputy's request to the NTA for direct reply. Please advise my private office if you do not receive a response within ten working days.

Further, the NTA's Customer Charter describes the Authority's commitments to public transport customers (). While the Authority's Customer Action plan describes how they deliver the commitments and standards that are set out in the Customer Charter (). In the event that someone wishes to raise a complaint with the NTA, they can contact the Authority through any of the following means:

• Visit the Support Page at;
• Email: ;
• Phone: 01 879 8300;
• Letter: National Transport Authority, Haymarket House, Smithfield, Dublin 7, D07 CF98
• Twitter: @TFIupdates