Bernard Durkan (Kildare North, Fine Gael)
Link to this: Individually | In context | Oireachtas source

310. To ask the Tánaiste and Minister for Justice and Equality the current or expected residency status in the case of a person (details supplied); and if she will make a statement on the matter. [46016/24]

Helen McEntee (Meath East, Fine Gael)
Link to this: Individually | In context | Oireachtas source

The person referred to by the Deputy holds a Stamp 4 immigration permission valid until 22 June 2025.

A naturalisation application from the person concerned has been approved and they are listed as awaiting an invitation to a Citizenship Ceremony.

I can advise the Deputy, my Department has now introduced a Digital Contact Centre (DCC) for our customers. The DCC allows individuals to log in and review the status of their immigration applications.

In its first phase, the DCC can be used to check the status of and raise queries in relation to Citizenship Applications, Visa Applications, Domestic Residence Permission Applications, EU Treaty Rights Applications and Travel Documents Applications.

My Department’s new platform can be accessed at the following link:

Queries in relation to the status of individual immigration cases may be made directly to my Department by email using the Oireachtas Mail facility at: IMoireachtasmail@justice.ie, which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Question process. The Deputy may consider using the email service except in cases where the response is, in the Deputy's view, inadequate or too long awaited.