Pádraig O'Sullivan (Cork North Central, Fianna Fail)
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287. To ask the Tánaiste and Minister for Justice and Equality if her Department will engage with an embassy (details supplied) regarding a work visa; and if she will make a statement on the matter. [45528/24]

Helen McEntee (Meath East, Fine Gael)
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I can advise the Deputy that the application referred to was created on 17 July 2024. Supporting documentation was received in the New Delhi Visa Office on 26 July 2024 where it awaits examination and processing.

It is not possible to give a definitive date as to when this application will be finalised. All applications are processed in chronological order, based on date order of receipt. While every effort is made to process applications as soon as possible, processing times will vary having regard to the volume and complexity of applications, the possible need for the Immigration Service Delivery (ISD) function of my Department to investigate, inquire into, or seek further information, and the resources available.

Please note that the granting of a work permit by the Department of Enterprise, Trade and Employment does not guarantee that a visa will be subsequently granted. These are two very distinct application processes with different checks and procedures in place in each respective Department.

The applicant will be notified as soon as a decision has been reached by a Visa Officer.

Processing times and decisions at the Overseas Visa Offices can be checked at the following link: www.irishimmigration.ie/visa-decisions/#decisions.

I can advise the Deputy, my Department has now introduced a Digital Contact Centre (DCC) for our customers. The DCC allows individuals to log in and review the status of their immigration applications.

In its first phase, the DCC can be used to check the status of and raise queries in relation to Citizenship Applications, Visa Applications, Domestic Residence Permission Applications, EU Treaty Rights Applications and Travel Documents Applications.

My Department’s new platform can be accessed at the following link: portal.irishimmigration.ie/en/.

Queries in relation to the status of individual immigration cases may be made directly to my Department by e-mail using the Oireachtas Mail facility at: IMoireachtasmail@justice.ie, which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response is, in the Deputy’s view, inadequate or too long awaited.