Niamh Smyth (Cavan-Monaghan, Fianna Fail)
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119. To ask the Minister for Communications, Climate Action and Environment to review a case (details supplied); and if he will provide an update on fibre broadband in this instance. [44493/24]

Eamon Ryan (Dublin Bay South, Green Party)
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The National Broadband Plan (NBP) is the government's initiative to deliver high speed broadband services to all premises in Ireland.

The premises in question is in the BLUE area on the broadband map which is available on my Department's website:www.gov.ie/en/publication/5634d-national-broadband-plan-map/

The BLUE area represents those areas where commercial providers are either currently delivering or have plans to deliver high-speed broadband services. The Department defines high-speed broadband as a connection with minimum speeds of 30Mbps download and 6Mbps upload.

The activities of commercial operators delivering high-speed broadband within BLUE areas are not planned or funded by the State and the Department has no statutory authority to intervene in that regard.

There may be a choice of operators offering this service in any given area. Further information in this regard is available at www.comreg.ie/compare/#/services.

If a person lives in the BLUE area and after contacting their Retail Service Provider are told they cannot get access to greater than 30Mbps, they should raise a query via the Department of Environment, Climate and Communications (DECC) webform, at secure.dccae.gov.ie/forms/NBP-Customer-Service.aspx, and the department will escalate with the commercial operator to investigate this matter further.

As per records available the premises in question can now order full fibre gigabit connection with speeds up to 2Gbps. This information and details of retail broadband providers who deliver broadband to premises in the blue area can be found on the Open eir website, at open-eir.webflow.io/fibre/broadband-checker.