Written answers

Tuesday, 22 October 2024

Department of Communications, Climate Action and Environment

Broadband Infrastructure

Photo of Carol NolanCarol Nolan (Laois-Offaly, Independent)
Link to this: Individually | In context | Oireachtas source

127. To ask the Minister for Communications, Climate Action and Environment when high speed fibre broadband will be made available at an address (details supplied); and if he will make a statement on the matter. [42691/24]

Photo of Ossian SmythOssian Smyth (Dún Laoghaire, Green Party)
Link to this: Individually | In context | Oireachtas source

The National Broadband Plan (NBP) is the government's initiative to deliver high speed broadband services to all premises in Ireland.

The premises in question is in the BLUE area on the broadband map. The BLUE area represents those areas where commercial providers are either currently delivering or have plans to deliver high-speed broadband services. The Department defines high-speed broadband as a connection with minimum speeds of 30Mbps download and 6Mbps upload.

The activities of commercial operators delivering high-speed broadband within BLUE areas are not planned or funded by the State and the Department has no statutory authority to intervene in that regard.

There may be a choice of operators offering this service in any given area. Further information in this regard is available at www.comreg.ie/compare/#/services.

If a person lives in the BLUE area and after contacting their Retail Service Provider are told they cannot get access to greater than 30Mbps, they should raise a query via the Department of Environment, Climate and Communications (DECC) webform at secure.dccae.gov.ie/forms/NBP-Customer-Service.aspx and the department will escalate with the commercial operator to investigate this matter further.

As per records made available to this Department the premises in question is currently capable of getting over 60Mbps from open eir’s local cabinet.

Additionally, the premises has been included in open eir's Full Fibre deployment programme which will provide a full fibre Gigabit connection with speeds up to 2 Gbps.

Comments

No comments

Log in or join to post a public comment.