Robert Troy (Longford-Westmeath, Fianna Fail)
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122. To ask the Minister for Communications, Climate Action and Environment if he will expedite the provision of fibre broadband through National Broadband Ireland to a new-build housing estate (details supplied); and if he will make a statement on the matter. [41123/24]

Ossian Smyth (Dún Laoghaire, Green Party)
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The National Broadband Plan (NBP) is the government's initiative to deliver high speed broadband services to all premises in Ireland.

The premises in question is in the BLUE area on the broadband map. The BLUE area represents those areas where commercial providers are either currently delivering or have plans to deliver high-speed broadband services. The Department defines high-speed broadband as a connection with minimum speeds of 30 Mbps download and 6 Mbps upload.

The activities of commercial operators delivering high-speed broadband within BLUE areas are not planned or funded by the State and the Department has no statutory authority to intervene in that regard. There may be a choice of operators offering this service in any given area. Further information in this regard is available at www.comreg.ie/compare/#/services.

If a person lives in the BLUE area and after contacting their Retail Service Provider are told they cannot get access to greater than 30Mbps, they should raise a query via the Department of Environment, Climate and Communications (DECC) webform, at secure.dccae.gov.ie/forms/NBP-Customer-Service.aspx, and the department will escalate with the commercial operator to investigate this matter further.

My officials have contacted open eir to inquire about the expected timeframe for connecting this new build to their fibre network.

They will inform the Deputy once they receive a response.

Alternatively, the end user can contact open eir directly, using newdevelopments@openeir.ie, to query the timeline for connection.