Michael Healy-Rae (Kerry, Independent)
Link to this: Individually | In context | Oireachtas source

427. To ask the Minister for Children, Equality, Disability, Integration and Youth if an application by a person (details supplied) will be reviewed; and if he will make a statement on the matter. [39769/24]

Roderic O'Gorman (Dublin West, Green Party)
Link to this: Individually | In context | Oireachtas source

While I try to be helpful at all times in the parliamentary process, the Deputy will be aware that I cannot be involved in individual cases and cannot comment on same.

The legislation underpinning the Payment Scheme - the Mother and Baby Institutions Payment Scheme Act 2023 - specifically provides for the explicit independence of the Chief Deciding Officer in administering the application process and making decisions on applications. Therefore, it would be inappropriate for me to engage in the process in relation to the status of individual applications.

There are several applicant supports for the Payment Scheme including the dedicated Payment Scheme website - gov.ie/paymentscheme which hosts an information booklet, questions and answers, and short 'how to' videos on the straightforward application process. A Helpline is also available at +353 1 522 9992. Applicants will be supported throughout the application process with information and advice as and when they may need it.

In addition to all these applicant supports, public representatives can contact the Payment Scheme Office via a dedicated email address if they are assisting constituents in relation to the Scheme.

Whilst I cannot explicitly comment on this specific application, it is of course possible that delays may emerge during the payment process for different reasons. Important checks must be carried out to ensure that payments reach the intended recipient e.g.banking details must be checked and all documentation such as the legal waiver, account details and PPSN's must be present and verified. In addition, there are different payment clearing requirements of different financial institutions. Where any difficulties emerge in the payment process, the Payment Scheme Office engages with the applicant to resolve those difficulties such that the payment can be processed as quickly as possible. It is ultimately the aim of the Payment Scheme Office to ensure the correct award amount is paid to the correct applicant in as timely a manner as possible.

In this case I suggest that the applicant in question contacts the helpline directly and I am sure she will be assisted appropriately.