Willie O'Dea (Limerick City, Fianna Fail)
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286. To ask the Minister for Employment Affairs and Social Protection if her Department will sanction the Citizens Information Service's pay claim, which has been recommended by the State’s own disputes resolution bodies; and if she will make a statement on the matter. [38480/24]

Heather Humphreys (Cavan-Monaghan, Fine Gael)
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As you will be aware, the Citizens Information Service (CIS) comprises of eight regional companies that are funded by the Citizens Information Board (CIB), the statutory body funded by my Department. The Citizens Information Phone Service (CIPS) is also funded by CIB.

As I have stated on many occasions, I absolutely acknowledge and value the important information, advice and advocacy services that the staff of the CIS provide right across the country. I believe that CIS workers should be paid fairly for the important work they do and I am supportive of a pay increase.

Since the Labour Court issued its recommendation in relation to CIS and CIPS pay, my Department has been actively engaging with the Department of Public Expenditure, National Delivery Plan and Reform in relation to a pay agreement and expenditure requirements.

In addition, talks commenced on 12th September last between representatives from SIPTU, CIS, CIB and my Department in relation to a pay agreement. It was agreed that talks would reconvene later this month.

I am fully supportive of the ongoing engagement process as the best way to reach consensus on a pay agreement for CIS and CIPS workers, and I strongly encourage all parties involved to continue to engage constructively in this process with a view to avoiding planned strike action.