Peter Fitzpatrick (Louth, Independent)
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93. To ask the Minister for Communications, Climate Action and Environment the reason a person (details supplied) does not have broadband access in line with the national broadband plan; when they are likely to get access; and if he will make a statement on the matter. [36747/24]

Eamon Ryan (Dublin Bay South, Green Party)
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The National Broadband Plan (NBP) is the government's initiative to deliver high speed broadband services to all premises in Ireland.

The premises referred to in the question is in the BLUE area on the broadband map. The BLUE area represents those areas where commercial providers are either currently delivering or have plans to deliver high-speed broadband services. The Department defines high-speed broadband as a connection with minimum speeds of 30Mbps download and 6Mbps upload.

The activities of commercial operators delivering high-speed broadband within BLUE areas are not planned or funded by the State and the Department has no statutory authority to intervene in that regard. There may be a choice of operators offering this service in any given area. Further information in this regard is available at www.comreg.ie/compare/#/services.

If a person lives in the BLUE area and after contacting their Retail Service Provider are told they cannot get access to greater than 30Mbps, they should raise a query via the Department of Environment, Climate and Communications (DECC) webform at secure.dccae.gov.ie/forms/NBP-Customer-Service.aspx and the department will escalate with the commercial operator to investigate this matter further.

As per records available the premises in question has been passed by open eirs Full Fibre deployment programme, which will provide a full fibre gigabit connection with speeds up to 2Gbps.