Written answers
Tuesday, 9 July 2024
Department of Finance
Revenue Commissioners
Matt Shanahan (Waterford, Independent)
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182. To ask the Minister for Finance if he is aware of the Revenue Commissioners’ IT issues with the filing of personal income tax returns for 2023, which have been ongoing since 12 June 2024, and the consequent delay in issuing assessments that are urgently needed for mortgage and SUSI grant applications; and if he will make a statement on the matter. [29086/24]
Jack Chambers (Dublin West, Fianna Fail)
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I am advised by Revenue that recent issues experienced by taxpayers and agents filing 2023 Income Tax returns arose following a system update on 15 June but that these issues were fully rectified on 26 June. Returns are being filed and processed as normal since then.
Revenue engaged with the tax practitioner bodies and some third-party software providers in relation to the issues during that time. Revenue continually monitors its pay and file systems, and any necessary fixes and upgrades are carried out as quickly as possible.
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