Written answers
Tuesday, 9 July 2024
Department of Transport, Tourism and Sport
Departmental Communications
Holly Cairns (Cork South West, Social Democrats)
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176. To ask the Minister for Transport, Tourism and Sport to provide the number and detail of the public helplines operated by his Department; whether calls are recorded on each helpline; and, if not, whether he would consider recording calls for transparency and training purposes. [30004/24]
Eamon Ryan (Dublin Bay South, Green Party)
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The number and details of the public helplines operated by my Department are outlined in the following table.
| Telephone No. | Opening Hours | Calls Recorded | |
|---|---|---|---|
| Motor Tax Office | 0818 411 412 or +353 61 365005 | Monday to Friday 10:00 - 13:00 | No |
| Road Transport Operator Licensing Division | LoCall 076 100 1601 or +353 91 872950 | Monday to Friday 10:00 - 13:00 14:00 - 17:00 | No |
| Air Accident Investigation Unit | +353 1 8041538 | Monday to Sunday (24 Hours) | No |
| Railway Accident Investigation Unit | +353 1 6041050 | Monday to Sunday (24 Hours) | No |
| Irish Coast Guard | 999 or 112 | Monday to Sunday (24 Hours) | Yes |
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