Holly Cairns (Cork South West, Social Democrats)
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835. To ask the Minister for Education and Skills to provide the number and detail of the public helplines operated by his Department; whether calls are recorded on each helpline; and if not, whether he would consider recording calls for transparency and training purposes. [29995/24]

Patrick O'Donovan (Limerick County, Fine Gael)
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The key public helplines operated by my Department are 01- 889 2448/2442. Calls are not recorded and recording is not currently under consideration at this time. The customer service is kept under constant review and adapted to meet needs.