Written answers

Tuesday, 9 July 2024

Department of Agriculture, Food and the Marine

Departmental Communications

Photo of Holly CairnsHolly Cairns (Cork South West, Social Democrats)
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590. To ask the Minister for Agriculture, Food and the Marine to provide the number and detail of the public helplines operated by their Department; whether calls are recorded on each helpline; and if not, whether he would consider recording calls for transparency and training purposes. [29987/24]

Photo of Charlie McConalogueCharlie McConalogue (Donegal, Fianna Fail)
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My Department has a number of helplines and contact details available to provide advice to the public in relation to our schemes and services. Details can be found on the Gov.ie site here: .

None of these helplines have a facility to record interactions between staff members and the public. At present there are no plans to implement such a system.

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