Carol Nolan (Laois-Offaly, Independent)
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363. To ask the Minister for Employment Affairs and Social Protection if her Department operates an X account, formerly Twitter, or any other social media account, and if such accounts are verified through a subscription fee; the policy in place that guides when any of these accounts can ‘like’, endorse or support a posting on X or other social media platforms; and if she will make a statement on the matter. [53662/23]

Heather Humphreys (Cavan-Monaghan, Fine Gael)
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My Department uses social media platforms to enhance communication and engagement with our customers and stakeholders. The Department uses X (formerly Twitter), Instagram, LinkedIn and YouTube to reach a wide audience to communicate important customer updates as well as news, events and initiatives.

The Department does not pay any subscription fees for the use of its social media channels.

The Department’s Social Media Policy, outlines the terms and conditions of the Department’s social media engagement. The social media policy confirms that staff will only engage with comments from users that are respectful and that we will not engage with any inappropriate, offensive or abusive commentary.

I trust this clarifies the matter.