Catherine Murphy (Kildare North, Social Democrats)
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1037. To ask the Minister for Employment Affairs and Social Protection if her Department has taken advice in respect of the use of artificial intelligence (A.I.) within her Department; if any section of her Department currently makes use of A.I., and if she will outline the purposes it is utilised for and costs associated with same; and if she has consulted with any consultancy firms in respect of the use of A.I. [38574/23]

Heather Humphreys (Cavan-Monaghan, Fine Gael)
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My Department continues to research the potential use of A.I. technologies in the future.

At present, my Department has a limited use of A.I. An A.I. Chatbot (on the MyGovID platform) is being used at present. This Chatbot provides the customer with advice in real time on how best to use the MyGovID service and incurs approximately €50 in monthly charges.

In line with “AI – Here for Good”, the National Artificial Intelligence Strategy for Ireland, the Department remains disposed to evaluating the potential use of A.I. technology in the future in line with related strategies and legislation.