Catherine Murphy (Kildare North, Social Democrats)
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683. To ask the Minister for Education and Skills if her Department has taken advice in respect of the use of artificial intelligence (A.I.) within her Department; if any section of her Department currently makes use of A.I., and if she will outline the purposes it is utilised for and costs associated with same; and if she has consulted with any consultancy firms in respect of the use of A.I. [38563/23]

Norma Foley (Kerry, Fianna Fail)
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In accordance with “AI – Here for Good”, the National Artificial Intelligence Strategy for Ireland, my Department is investigating the potential for AI to assist in improving the delivery of customer services. A proof of concept to examine if AI technologies can support Departmental staff in responding to customer queries is currently in progress. The proof of concept focuses on the potential for using AI technologies to analyse large volumes of publicly available information. An external service provider has assisted with this at no cost to the Department.

My Department and its officials do not presently use ChatGPT or any other form of Artificial Intelligence (AI) to generate official text and no such software is installed on my official's devices.