Mairéad Farrell (Galway West, Sinn Fein)
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48. To ask the Minister for Communications, Climate Action and Environment the regulations, if any, that apply to telecommunications companies in respect of their obligations to know their customers, particularly regarding commercial services they offer for the mass sending of text messages; and if he will make a statement on the matter. [29874/23]

Eamon Ryan (Dublin Bay South, Green Party)
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The commercial services referred to are a matter for the telecommunications service providers operating in a fully liberalised market regulated by the Commission for Communication Regulation (ComReg).

There is no legislative obligation on telecoms operators to “know their customers”. However, ComReg recently launched a consultation on Combatting scam calls and texts (ComReg Doc 23/52) this includes a draft “Know your customer” Guidance document. More details are available on ComReg’s website at www.comreg.ie.

ComReg is statutorily independent in the exercise of its functions.