Richard Boyd Barrett (Dún Laoghaire, People Before Profit Alliance)
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636. To ask the Minister for Health to respond to a formal complaint made against a centre (details supplied) based on the rejection of one of the Alzheimer’s patients attending a person; and if he will make a statement on the matter. [22598/23]

Mary Butler (Waterford, Fianna Fail)
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The service referred to in the Deputy’s question is one funded by the HSE. As such, complaints in relation to this service can be made via the HSE Your Service Your Say portal. Further information is available on the HSE website.

In addition, the family can raise their concerns directly with the provider in question. Details of the complaints process can be found under the frequently asked questions section of the provider's website.

If the family is not satisfied with the response received, they can take their complaint further by seeking a review from the Office of the Ombudsman.

I would encourage anyone with a dementia diagnosis - and their family - to liaise with their local Dementia Adviser. Contact details can found on the Alzheimer Society of Ireland website.