Bernard Durkan (Kildare North, Fine Gael)
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93. To ask the Tánaiste and Minister for Justice and Equality when a renewed residence permit card will be issued to a person (details supplied); and if he will make a statement on the matter. [18568/23]

Simon Harris (Wicklow, Fine Gael)
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I have been informed that the person referred to by the Deputy will receive their IRP card in the next 10 - 15 working days.

If customers have an emergency, they can contact the Immigration Service Help

immigrationsupport@justice.ie who will endeavour to assist them.

Queries in relation to the status of individual immigration cases may be made directly to my Department by e-mail using the Oireachtas Mail facility at INISOireachtasMail@justice.ie, which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Question process. The Deputy may consider using the e-mail service except in the cases where the response is, in the Deputy's view, inadequate or too long awaited.