Written answers
Thursday, 9 March 2023
Department of Foreign Affairs and Trade
Passport Services
Bernard Durkan (Kildare North, Fine Gael)
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244. To ask the Minister for Foreign Affairs and Trade if and when a person (details supplied) might expect to receive their passport in respect of which they made application online on 1 January 2023; if any outstanding issues can be resolved in early date; and if he will make a statement on the matter. [12226/23]
Micheál Martin (Leader of the Opposition; Cork South Central, Fianna Fail)
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With regard to the specific application about which the Deputy has enquired, the Passport Service has been unable to locate the application using the application number provided. The Passport Service has contacted the Deputy's office directly for further details.
Bernard Durkan (Kildare North, Fine Gael)
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245. To ask the Minister for Foreign Affairs and Trade the current position in regard to the issue of a passport in the case of a person (details supplied); and if he will make a statement on the matter. [12231/23]
Micheál Martin (Leader of the Opposition; Cork South Central, Fianna Fail)
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With regard to the specific application about which the Deputy has inquired, the Passport Service contacted the applicant on 27 February 2023 to advise on what is required to progress the application.
If the applicant has a query on the documentation required, I encourage the Deputy to advise the applicant to contact the Passport Service Customer Service Hub, where he can speak to a Passport Service agent either via phone or webchat. The Customer Service Hub can be reached on +353 1 671 1633. The webchat can be accessed from my Department's website.
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