John McGuinness (Carlow-Kilkenny, Fianna Fail)
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464. To ask the Minister for Employment Affairs and Social Protection if a person (details supplied) will be approved for jobseeker's as a matter of urgency, given that they have been seeking assistance through the local social welfare office since August 2022. [8202/23]

Heather Humphreys (Cavan-Monaghan, Fine Gael)
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The customer concerned made an application in October 2022. The customer concerned was requested to supply details of the reason for the reduction in his employment from his employer. He was given 4 weeks to return this information. He failed to return this information and his claim was closed. The customer concerned made a new application on 20^thof December 2022 stating he only received the required details form from his employer on the 16^thof December.

This information received was initially incomplete and required ongoing contact with the person concerned until the case could be finalised.

The claim has been awarded and arrears paid. The customer concerned received notification regarding payment details on 14/02/2023.