Pearse Doherty (Donegal, Sinn Fein)
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245. To ask the Tánaiste and Minister for Justice and Equality when a refund of a registration fee will issue to a person (details supplied) in County Donegal; and if he will make a statement on the matter. [6298/23]

Simon Harris (Wicklow, Fine Gael)
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My Department's Registration Office in Burgh Quay is responsible for registering and renewing immigration permissions for customers residing in the Dublin area only. Registrations and renewals for customers resident outside of the Dublin area are processed by the Garda National Immigration Bureau (GNIB) through the Garda Station network.

A refund request from the person referred to by the Deputy has now been actioned, however it may take a number of days before it appears in the person’s account.

Queries in relation to the status of individual immigration cases may be made directly to my Department by e-mail using the Oireachtas Mail facility at INISOireachtasMail@justice.ie, which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Question process. The Deputy may consider using the e-mail service except in the cases where the response is, in the Deputy's view, inadequate or too long awaited.