Richard Bruton (Dublin Bay North, Fine Gael)
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181. To ask the Minister for Public Expenditure and Reform if it is possible for pensioners to get a printed copy of their civil service pension payments in the event that they are not available online; and if he will make a statement on the matter. [54011/22]

Michael McGrath (Cork South Central, Fianna Fail)
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As the Deputy will be aware, I have overall policy responsibility in relation to public service pension schemes, and for the National Shared Service Office (NSSO) which makes pension payments to retired civil servants.

The NSSO provides access to payslips via an online service as standard; however, in exceptional circumstances this can be reviewed by the NSSO, with a view to posting payslips out to individuals.

If an individual pensioner is experiencing issues regarding the availability of their payslips online, they should make contact with the NSSO in the first instance to resolve the issue;

The NSSO can be contacted via email at payrollcontact@nsso.gov.ie or by phone at 0818 107 100.