Written answers

Tuesday, 27 September 2022

Department of Housing, Planning, and Local Government

State Bodies

Photo of Peadar TóibínPeadar Tóibín (Meath West, Aontú)
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173. To ask the Minister for Housing, Planning, and Local Government if his attention has been drawn to reports indicating that the Residential Tenancies Board has spent millions of euro on a computer system that is not working; if he has requested the details of the work that has been carried out for this cost; and if his further attention has been drawn to the fact that most estate agents have to input the full details for the past 20 years for each tenant they ever had and that the system is not working and has dropped many of these files. [46953/22]

Photo of Darragh O'BrienDarragh O'Brien (Dublin Fingal, Fianna Fail)
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The Residential Tenancies Board (RTB) was established as an independent statutory body under the Residential Tenancies Acts 2004-2022 (RTA) to operate a national tenancy registration system and to resolve disputes between landlords and tenants and as such, the implementation of the new tenancy management system is an operational matter for the RTB.

Following the passing of legislation in 2019, with effect from 4 April 2022, landlords are required to register their tenancies with the RTB every year, within one month of the anniversary of when the tenancy began. This applies to both new and existing tenancies.

Although many landlords and agents have successfully registered their tenancies on the system, I have been made aware that some landlord and agent customers are encountering issues with the new RTB tenancy registration system. The RTB has assured my Department that it is working collaboratively and constructively with the sector to assist anyone experiencing difficulties.

The issues landlords and agents are experiencing are regrettable but I would like to assure you that officials from my Department are continuously engaging with the RTB to ensure they are availing of the resources and support available to them in transitioning to this new system and resolving these issues. They will continue to do so until these problems have been fully addressed.

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