Written answers

Tuesday, 12 July 2022

Department of Health

General Practitioner Services

Photo of Michael CollinsMichael Collins (Cork South West, Independent)
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802. To ask the Minister for Health if his attention has been drawn to the case of a person (details supplied); and if he will make a statement on the matter. [37084/22]

Photo of Stephen DonnellyStephen Donnelly (Wicklow, Fianna Fail)
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GP out of hours cooperatives are private organisations. The HSE provides funding to co-operatives through service level agreements to support the provision of out of hour GP services.

If a patient is unhappy with the out of hours service received from a GP, that patient should in the first instance complain directly to the out of hours service. This can be done in person, in writing or by telephone. If the complaint cannot be resolved by the professional themselves or by their service, or where patients feel there has been professional misconduct, patients may avail of the procedures of the Irish Medical Council.

In the meantime, I have alerted the HSE to this matter for consideration and any necessary follow-up.


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