Niall Collins (Limerick County, Fianna Fail)
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620. To ask the Tánaiste and Minister for Justice and Equality if she will consider matters raised in correspondence by a person (details supplied) in relation to undocumented persons; and if she will make a statement on the matter. [24824/22]

Helen McEntee (Meath East, Fine Gael)
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All successful applicants under the scheme for the Regularisation of Long Term Undocumented Migrants will be granted an immigration permission. Successful applicants over the age of 16 years will be required to register that permission, in person, to receive their Irish Residence Permit (IRP) card.

When attending the immigration registration office to register their permission, they must bring with them the original letter granting the permission under the scheme and a valid passport. Those over the age of 18 years will have to pay the registration fee of €300 and their registration will be valid for two years.

My Department's Registration Office in Burgh Quay is responsible for registering immigration permissions for customers residing in the Dublin area only.

Due to the current unprecedented demand for first time registrations, there are unfortunately some delays being experienced by those wishing to register their immigration permission. A Freephone service (1800 741 741) continues to operate for customers living in the Dublin area wishing to make an appointment to register. It is currently operating from 9am to 5pm Monday to Friday. All appointments for persons required to register their immigration permission are now issued through this service, with operators offering one appointment per call, unless it is for an identifiable family group.

The Registration Office’s customer service team is also available to support customers who may have language difficulties or who may need assistance with translation. A number of multilingual videos describing the registration process and what to expect are available on my Department's immigration website www.irishimmigration.ie.

Registrations outside of the Dublin area are processed by the Garda National Immigration Bureau (GNIB) through the Garda Station network. The allocation of appointments with GNIB is a matter for An Garda Síochána. Information on the contact details for all registration offices located outside Dublin is available at: www.garda.ie/en/contact-us/station-directory.