Written answers
Tuesday, 17 May 2022
Department of Employment Affairs and Social Protection
Social Welfare Payments
Bernard Durkan (Kildare North, Fine Gael)
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522. To ask the Minister for Employment Affairs and Social Protection the extent to which the waiting time for a decision in respect of applications for various social welfare payments has been shortened; and if she will make a statement on the matter. [24891/22]
Bernard Durkan (Kildare North, Fine Gael)
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525. To ask the Minister for Employment Affairs and Social Protection the extent to which waiting times for payments in respect of means-tested applications compare with contribution related payments; and if she will make a statement on the matter. [24894/22]
Heather Humphreys (Cavan-Monaghan, Fine Gael)
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I propose to take Questions Nos. 522 and 525 together.
The following means test based schemes are assessed in terms of operational performance:
- State Pension (Non-Contributory)
- Jobseeker's Allowance
- One-Parent Family Payment
- Supplementary Welfare Allowance Total
- Carer's Allowance
- Disability Allowance and
- Household Benefits.
The following schemes which are based on PRSI contributions are also assessed:
- State Pension (Contributory)
- Widow(er)'s Contributory Pension
- Jobseeker's Benefit
- Maternity Benefit
- Paternity Benefit
- Invalidity Pension
- Illness Benefit and
- Occupational Injury Benefit.
The attached tabular statement below outlines the agreed target and metric for each scheme, along with the average targets achieved in March 2022 and March 2021.
| Scheme | Target | Metric | Target Performance March 2022 | Target Performance March 2021 |
|---|---|---|---|---|
| State Pension (Non-Contributory) | 75% | In 12 Weeks | 77% | 75% |
| Jobseeker's Allowance | 90% | In 6 Weeks | 97% | 97% |
| One-Parent Family Payment | 90% | In 10 Weeks | 99% | 98% |
| Supplementary Welfare Allowance Basic | 90% | In 1 Week | 90% | 95% |
| Carer's Allowance | 75% | In 11 Weeks | 92% | 95% |
| Disability Allowance | 75% | In 10 Weeks | 92% | 95% |
| Household Benefits | 90% | In 4 Weeks | 99% | 100% |
| Scheme | Target | Metric | Target Performance March 2022 | Target Performance March 2021 |
|---|---|---|---|---|
| State Pension (Contributory) | 90% | By date of entitlement | 94% | 94% |
| Widow(er)'s Contributory Pension | 90% | In 6 Weeks | 92% | 97% |
| Jobseeker's Benefit | 90% | In 3 Weeks | 96% | 94% |
| Maternity Benefit | 90% | By due date | 94% | 92% |
| Paternity Benefit | 90% | By Commencement of leave | 90% | 90% |
| Invalidity Pension | 90% | In 10 Weeks | 86% | 94% |
| Illness Benefit | 90% | In 1 week | 83% | 75% |
| Occupational Injury Benefit | 90% | In 1 week | 52% | 50% |
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