Written answers

Wednesday, 4 May 2022

Department of Foreign Affairs and Trade

Passport Services

Photo of Éamon Ó CuívÉamon Ó Cuív (Galway West, Fianna Fail)
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242. To ask the Minister for Foreign Affairs and Trade when the processing of a passport application by a person (details supplied) will be finalised; the reason for the delay in the processing of this application which was lodged in September 2021; if this passport will issue immediately; and if he will make a statement on the matter. [21998/22]

Photo of Simon CoveneySimon Coveney (Cork South Central, Fine Gael)
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With regard to the specific application about which the Deputy has enquired, the Passport Service regrets the delay in processing this application. The Passport Service is prioritising the application so that no further delay is experienced. The Passport Service has contacted the applicant's parent directly to advise of this.

Photo of John BradyJohn Brady (Wicklow, Sinn Fein)
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243. To ask the Minister for Foreign Affairs and Trade the necessary information that is required in order to process a query through the Oireachtas passport query service; if the information on the attached passport query form is sufficient; if not, if additional information is required (details supplied); and if he will make a statement on the matter. [22037/22]

Photo of Simon CoveneySimon Coveney (Cork South Central, Fine Gael)
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In response to the high volume of applications being submitted to the Passport Service, a temporary phone line was established in October 2021 to respond to Oireachtas members' queries on urgent passport cases.

In each case raised by an Oireachtas Member, the Passport Service reviews the application in question, and can provide an update as to the status and estimated issue by date of the application to the public representative. However, applications can only be expedited in cases of genuine emergency such as a need for urgent medical treatment overseas or the death of a family member abroad. Such applications are expedited through the Travel Emergency service.

In cases where the estimated issue-by date has passed and the application is fully complete, the Passport Service will prioritise the application to ensure that no further delay is experienced.

While a form is not required in order to enquire about a citizen’s passport application, the representative making the call through the Oireachtas line must provide the following information to the Passport Service:

- The name of the TD or Senator that they are calling on behalf of

- Their Oireachtas email address

- The passport application number for the query

- Confirmation that consent has been received from the data subject (the applicant/guardian of applicant)

- Confirmation of the applicant/guardian of applicant’s name

It can also be helpful for the representative to have further information such as the applicant’s date of birth, in case an incorrect application number is provided to the Passport Service.

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