Rose Conway-Walsh (Mayo, Sinn Fein)
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123. To ask the Minister for Transport, Tourism and Sport the future plans for the National Driver Licence Service Office in New Antrim Street, Castlebar, County Mayo given that prior to Covid-19 the office had a walk-in and appointment service; if both of these services will continue long-term; and if he will make a statement on the matter. [21956/22]

Hildegarde Naughton (Galway West, Fine Gael)
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Attendance at the National Driver Licence Service (NDLS) office in Castlebar will continue to be available by prior appointment. Having an appointment gives certainty to customers and prevents overcrowding, queueing and long waits. In fact, the non-appointment service previously available at NDLS front offices generated complaints from members of the public due to waiting times and delays.

Appointments to attend at the Castlebar office can be booked online at www.ndls.ie or by telephone on 0818 919 090.