Bernard Durkan (Kildare North, Fine Gael)
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128. To ask the Tánaiste and Minister for Justice and Equality the progress to date in the determination of an appeal for a visa in the case of persons (details supplied); if an application can be treated as an emergency application given the worsening situation in Nigeria; and if she will make a statement on the matter. [21348/22]

Helen McEntee (Meath East, Fine Gael)
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The visa application referred to by the Deputy was refused by the Visa Office in Abuja on 2 November 2020. The reasons for this decision were set out in the refusal letter sent to the applicants at that time. An appeal of this decision was launched on 19 January 2021.

Appeals for applications of this type are processed in the order in which they are received, to be fair to all applicants. While every effort is made to process these applications as soon as possible, processing times will vary having regard to the volume of appeals received, their complexity, the possible need for the visa office to seek further information in relation to certain appeals and the resources available to process them.

All visa applicants are advised that the onus is on them to provide as much information in support of their application as they feel is necessary. Guidelines in this regard are posted on my Department's immigration website: www.irishimmigration.ie.

Queries in relation to the status of individual immigration cases may be made directly to my Department by e-mail using the Oireachtas Mail facility (inisoireachtasmail@justice.ie), which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response is, in the Deputy’s view, inadequate or too long awaited.