Written answers

Tuesday, 5 April 2022

Department of Employment Affairs and Social Protection

Citizens Information Services

Photo of Jennifer WhitmoreJennifer Whitmore (Wicklow, Social Democrats)
Link to this: Individually | In context | Oireachtas source

521. To ask the Minister for Employment Affairs and Social Protection if she will provide a list of citizen information offices by county; the breakdown of the population serviced by these areas; the way the location of an office is determined; and if she will make a statement on the matter. [17777/22]

Photo of Heather HumphreysHeather Humphreys (Cavan-Monaghan, Fine Gael)
Link to this: Individually | In context | Oireachtas source

The Citizens Information Board (CIB), is a statutory independent body as set out in the Comhairle Act 2010 which operates under the aegis of my Department. CIB provides funding to 22 companies in order to deliver services on its behalf. This includes eight regional Citizen Information Service (CIS) companies that operate a national network of Citizens Information Centres.

The aim of the eight CIS regional service delivery companies in the country is to deliver a high-quality information, advice and advocacy service to citizens in their respective geographic areas.

Citizens Information Services (CIS) were originally established through community and voluntary groups which determined the location and placement of services across the country.

The CIS Regional Companies in consultation with CIB take into account requirements such as service delivery demand to date, staffing resources available in the region, population demographic and value for money for the exchequer.

Many clients continue to access information through phone and on citizensinformation.ie and across social media platforms which will also influence service offering across the network.

The following table lists the eight regional CIS company areas broken down by county, population, and office locations which are currently operational.

Region County Population (2016 census) CIS OFFICE LOCATIONS
Dublin South Dublin South 727,134 Clondalkin CIC
Crumlin
Dun Laoghaire CIC
Dundrum CIC
Liberties CIC
Lucan CIC
Rathmines CIC
Tallaght CIC
North Connacht and Ulster Cavan 76,176 Cavan CIC
Donegal 159,192 Buncrana CIC
Carndonagh CIC
Donegal Town CIC
Dungloe CIC
Letterkenny CIC
Milford CIC
Leitrim 32,044 Carrick-on-Shannon CIC
Manorhamilton CIC
Monaghan 61,386 Carrickmacross
Monaghan CIC
Sligo 65,535 Sligo CIC
Tubbercurry CIC
North Dublin North Dublin 620,225 Balbriggan CIC
Ballyfermot CIC
Ballymun CIC
Blanchardstown CIC
Cabra CIC
Dublin City Centre CIC
Dublin City North West CIC
Finglas CIC
Northside CIC
Skerries CIC
Swords CIC
North Leinster Kildare 222,504 Athy CIC
Maynooth CIC
Naas CIC
Newbridge CIC
Longford 40,873 Longford CIC
Louth 128,884 Drogheda CIC
Dundalk CIC
Meath 195,044 Ashbourne CIC
Navan CIC
Trim CIC
Westmeath 88,770 Athlone CIC
Mullingar CIC
North Munster Clare 118,817 Ennis CIC
Kilrush CIC
Shannon CIC
Limerick 194,899 Kilmallock CIC
Limerick CIC
Newcastlewest CIC
Tipperary 159,553 Clonmel CIC
Nenagh CIC
Roscrea CIC
Thurles CIC
Tipperary CIC
Waterford 116,176 Dungarvan CIC
Waterford CIC
South Connacht Galway 216,350 Clifden CIC
Galway CIC
Rosmuc CIC
Tuam CIC
Mayo 130,507 Ballina CIC
Belmullet CIC
Castlebar CIC
Claremorris CIC
Westport CIC
Roscommon 64,544 Boyle CIC
Roscommon CIC
South Leinster Carlow 56,932 Carlow CIC
Kilkenny 99,232 Kilkenny CIC
Laois 60,260 Portlaoise CIC
Offaly 77,961 Birr CIC
Edenderry CIC
Tullamore CIC
Wexford 149,722 Gorey CIC
Wexford CIC
Wicklow 142,425 Arklow CIC
Bray CIC
South Munster Cork 542,868 Bantry CIC
Carrigaline CIC
Cobh CIC
Cork City Centre CIC
Hollyhill / Knocknaheeny CIC
Macroom CIC
Mayfield CIC
Youghal CIC
Kerry 147,707 Caherciveen CIC
Kenmare CIC
Killarney CIC
Tralee CIC

Comments

No comments

Log in or join to post a public comment.