Holly Cairns (Cork South West, Social Democrats)
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222. To ask the Minister for Transport, Tourism and Sport the steps he is taking to ensure the resumption of walk-in appointments for renewing driving licences. [15070/22]

Hildegarde Naughton (Galway West, Fine Gael)
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When applying in person at a National Driver Licence Service (NDLS) office for a driving licence or learner permit, attendance is by appointment only. Appointments may be made online at www.ndls.ie or by telephone on 0818 919 090.

An appointment-only service gives certainty to customers and prevents overcrowding, queueing and long delays for those attending in person to apply for or renew their licenses. The previous non-appointment service generated complaints from members of the public because of waiting times and delays.

Licence applications may also be made online. In addition, applicants aged over 70 may, if they wish, make licence applications by post.