Written answers

Thursday, 24 February 2022

Department of Communications, Climate Action and Environment

Telecommunications Services

Photo of Johnny GuirkeJohnny Guirke (Meath West, Sinn Fein)
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142. To ask the Minister for Communications, Climate Action and Environment the communications his Department has had to date with mobile telephone companies in relation to the investigation and reduction of scam calls via their networks; and if he will make a statement on the matter. [10475/22]

Photo of Ossian SmythOssian Smyth (Dún Laoghaire, Green Party)
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Following engagement with telecommunication industry leaders late last year to address the ongoing problem of nuisance communications, an industry-led taskforce, facilitated by the Commission for Communications Regulation (ComReg) has been established to identify and recommend practical interventions that might be taken by operators in the short, medium and long-term to combat nuisance communications.

As with much fraudulent activity a multi-faceted approach is required.  This particular Taskforce is focussed on telecoms and will seek to address the matter of nuisance communications from a telecoms network operator/service provider perspective.  Details are available on ComReg’s website at www.comreg.ie (ComReg Information Note 21/129).

The investigation of fraudulent activity by criminals that might be carried out over telecoms networks is a matter for An Garda Síochána and the advice to the public remains focussed on the importance of being vigilant. 

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