Patricia Ryan (Kildare South, Sinn Fein)
Link to this: Individually | In context | Oireachtas source

297. To ask the Minister for Employment Affairs and Social Protection if her attention has been drawn to significant difficulties in contacting the Intreo office in Newbridge, County Kildare; and if she will make a statement on the matter. [4075/22]

Heather Humphreys (Cavan-Monaghan, Fine Gael)
Link to this: Individually | In context | Oireachtas source

I am not aware of any difficulties with customers contacting Newbridge Intreo Centre. The current opening hours in the Intreo Centre are 09:15 to 13:00 Monday, Tuesday, Wednesday and Friday with a later opening time of 10:30 on a Thursday to allow for staff training. Scheduled appointments are available for customers from 13:00 to 17:00 each day.

Customers can contact Newbridge Intreo Centre in the following ways:

- in person or by post at Moorefield Road, Newbridge, Co Kildare, W12 T257,

- by phone at (045) 491500, or

- by email at Newbridge@welfare.ie.

On-line services are also available through the easy to use online portal www.mywelfare.ie to customers who wish to apply for income supports and / or obtain information on the services provided by my Department.

I trust this clarifies the matter for the Deputy.