Tuesday, 23 November 2021
Department of Foreign Affairs and Trade
325. To ask the Minister for Foreign Affairs and Trade the reason an online adult passport application by a person (details supplied) took 57 working days to be checked by the Passport Office; the way in which this application can be progressed in view of the circumstances in this case; and if he will make a statement on the matter. [57630/21]
With regard to the specific application about which the Deputy has enquired, the Passport Service cannot process an application until the required supporting document has been received. The Passport Service has contacted the applicant directly and provided an update as to the steps they must take to progress their passport application.
Of the online applications that are currently with the Passport Service for processing, approximately 7% are past the estimated issue-by date. These applications are being prioritised by the Passport Service who are working very hard to eliminate these delays.