Written answers

Tuesday, 23 November 2021

Department of Employment Affairs and Social Protection

Public Sector Staff

Photo of Denis NaughtenDenis Naughten (Roscommon-Galway, Independent)
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422. To ask the Minister for Employment Affairs and Social Protection the grade that must be held to qualify for the role of deciding officer; the training provided on appointment to this role; and if she will make a statement on the matter. [57071/21]

Photo of Heather HumphreysHeather Humphreys (Cavan-Monaghan, Fine Gael)
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Under Section 299 of the Social Welfare Consolidation Act 2005, I, as Minister may appoint officers of the Department to be Deciding Officers for the purpose of the Act. The role of Deciding Officer is carried out by Clerical Officer and Executive Officer grades in the Department of Social Protection.

Insofar as training is concerned, on appointment to the role of Deciding Officer staff have access to a Learning Management System which contains a comprehensive suite of training material including e-learning modules and videos.

Instructor Led Training is also delivered, in each Division of my Department, by experienced Deciding Officers using standard material provided by the central Staff Development Unit to ensure consistency.

All staff also receive peer support from colleagues

In addition, staff can also participate in a QQI Level 7 Accredited Programme delivered in Partnership with the National College of Ireland.

I trust this clarifies the position for the Deputy.

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