Written answers

Tuesday, 16 November 2021

Department of Education and Skills

Education and Training Boards

Photo of Carol NolanCarol Nolan (Laois-Offaly, Independent)
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352. To ask the Minister for Education and Skills the options available to a person working in the education and training board sector who claims they are not being paid according to their correct rate of pay as processed by education shared business services; and if she will make a statement on the matter. [55601/21]

Photo of Norma FoleyNorma Foley (Kerry, Fianna Fail)
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I wish to advise the Deputy that employees of the Education and Training Board (ETB) sector whose salary is processed by Education Shared Business Services (ESBS) should address any payroll related queries to the ESBS Payroll Helpdesk by email to ETBPayRollHelpDesk@esbs.gov.ie.

In addition to this the Helpdesk is also contactable by phone (01-889 2398) on salary pay dates only.

On receipt of such a query, a member of staff from the ESBS Section of my Department will be able to advise the person in relation to their query.

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