Written answers

Tuesday, 5 October 2021

Department of Foreign Affairs and Trade

Passport Services

Photo of Mick BarryMick Barry (Cork North Central, Solidarity)
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339. To ask the Minister for Foreign Affairs and Trade the turnaround times for first time passport applications; the steps taken to reduce these turnaround times; if there has been additional staff allocated to first time applications; and if he will make a statement on the matter. [47846/21]

Photo of Simon CoveneySimon Coveney (Cork South Central, Fine Gael)
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The current Passport processing turnaround times for all passports are:

- 10 working days for Simple Adult renewals,

- 15 working days for Complex renewals,

- 40 working days for First Time applications on Passport Online and

- 8 weeks for Passport Express.

Over 450,000 passports and passport cards have been issued to date in 2021. Almost 45% of passports for simple adult renewals continue to issue within one business day.

The Passport Service is currently experiencing a high demand for first time passports. Of the 130,000 applications currently on hand, approximately 60% are first time applications. In order to protect the integrity of the Irish passport, such applications require careful processing to validate the identity of the applicant and their entitlement to Irish citizenship for the first time. Additionally, in the case of children, consent of all guardians must be validated.

The Passport Service continually examines how to improve processing times, including examining the processes around the verification and processing of the supporting documentation for first time applicants.

Currently, 99% of the Passport Service staff involved in customer service and the production of passports are working on site. Adequate staffing of the Passport Service to respond to demand remains a priority for my Department and is an issue that is kept under constant review. My Department is working closely with the Public Appointments Service to recruit additional staff to meet the current and forecasted demand for passports in the coming period. The Public Appointments Service has recently assigned Temporary Clerical Officers to augment the Passport Service and more will be assigned in the coming weeks to the offices in Dublin and Cork in line with the planned relaxation of social distancing measures. The Passport Service expects to see a reduction in passport processing times once additional staff have been assigned and trained.

Photo of Michael CollinsMichael Collins (Cork South West, Independent)
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340. To ask the Minister for Foreign Affairs and Trade the status of a passport application by a person (details supplied); and if he will make a statement on the matter. [47894/21]

Photo of James LawlessJames Lawless (Kildare North, Fianna Fail)
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355. To ask the Minister for Foreign Affairs and Trade the status of a passport application by a person (details supplied); and if he will make a statement on the matter. [48188/21]

Photo of Michael LowryMichael Lowry (Tipperary, Independent)
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357. To ask the Minister for Foreign Affairs and Trade the status of a passport application by a person (details supplied);; and if he will make a statement on the matter. [48239/21]

Photo of Simon CoveneySimon Coveney (Cork South Central, Fine Gael)
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I propose to take Questions Nos. 340, 355 and 357 together.

With regard to the specific applications about which the Deputies have enquired, the Passport Service has already issued passports to the applicants.

The current passport application turnaround times are 10 working days for Simple Adult renewals, 15 working days for Complex renewals, 40 working days for First Time Applications on Passport Online and 8 weeks for Passport Express for applications which have been completed correctly.

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