Éamon Ó Cuív (Galway West, Fianna Fail)
Link to this: Individually | In context | Oireachtas source

1838. To ask the Minister for Health if he will request the primary care reimbursement service to amend its decision to refuse a medical card and general practitioner card to a person (details supplied) in view of an incorrect decision made by the medical card section on a recent medical card application by the person which was due to the difficulties arising for the PCRS from the recent malware attack on the HSE; and if he will make a statement on the matter. [35579/21]

Stephen Donnelly (Wicklow, Fianna Fail)
Link to this: Individually | In context | Oireachtas source

As this Parliamentary Question relates to an operational issue, it is a matter for the HSE. However, members of the Oireachtas are advised that the HSE is currently unable to access the information to answer Parliamentary Questions due to the recent cyber-attack, which has required a temporary shut-down of HSE IT systems.

The disruption to service is on-going, and the HSE is working hard to restore its IT capacity and resume normal services. Members of the Oireachtas will be advised as soon as the HSE is again in a position to provide responses to PQs and are encouraged to resubmit their Parliamentary Questions at that point. It should also be noted that Oireachtas Members may contact the HSE Primary Care Reimbursement Service through the dedicated phone line at 018647180 for further information and assistance with medical card applications.