Patricia Ryan (Kildare South, Sinn Fein)
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125. To ask the Minister for Communications, Climate Action and Environment if his attention has been drawn to the fact that callers to the ESB networks general helpline are being advised to communicate by email and that it advises that there is a 21 day delay on emails being answered; and if he will make a statement on the matter. [36269/21]

Eamon Ryan (Dublin Bay South, Green Party)
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This is an operational matter for the Board and Management of ESB as regulated by the Commission for Regulation of Utilities and not one in which I, as Minister, have a statutory function.