Joe O'Brien (Dublin Fingal, Green Party)
Link to this: Individually | In context | Oireachtas source

158. To ask the Minister for Health if there is a process of quality control and inspection for the hotels being used for mandatory quarantine; the steps or process for persons in quarantine to raise concerns in relation to accommodation, food or medical care; and if he will make a statement on the matter. [23308/21]

Stephen Donnelly (Wicklow, Fianna Fail)
Link to this: Individually | In context | Oireachtas source

As Minister for Health, I am responsible, under the Health Act 1947 (as amended), for the designation of hotels for use as mandatory quarantine facilities. Prior to designation each of the hotels undergo a full inspection by Department of Health, and HSE officials and are subject to strict Public Health protocols on infection and prevention Control. Only facilities that my Department and I consider appropriate for mandatory quarantine, and that are of sufficient quality, to meet the health and welfare of all applicable travellers are approved for use.

Any person wishing to raise any concerns during their stay in Mandatory Quarantine can in the first instance raise any issue directly with the hotel management. If they feel their concerns have not been appropriately resolved, the issue can be escalated to the State Liaison Officer, who has a 24/7 presence in every facility. If the State Liaison Officer is unable to resolve any issue they will bring it to the attention of the Department of Health for resolution.