Thursday, 25 February 2021
Department of Enterprise, Trade and Employment
21. To ask the Minister for Communications, Climate Action and Environment if he will intervene in a long-running attempt by residents of a development (details supplied) to obtain broadband access; if the process by which new build homes are brought online can be streamlined; and if he will make a statement on the matter. [10862/21]
I understand the importance of telecommunication services, particularly at a time where restrictions are in place and when people are relying much more on these electronic communications services.
While operational matters of commercial telecommunications operators, including in relation to the mechanisms used to locate specific premises for the purposes of broadband installation are a matter for those commercial operators, it is important that the systems used are effective and facilitate an early connection where a service is actually available.
My Department will bring this matter to the attention of ComReg in its role as independent telecommunications regulator.