Written answers

Wednesday, 10 February 2021

Department of Education and Skills

Special Educational Needs

Photo of Louise O'ReillyLouise O'Reilly (Dublin Fingal, Sinn Fein)
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419. To ask the Minister for Education and Skills if a dedicated national helpline can be set up to answer queries from parents of children with special educational needs as pupils begin the return to school. [6656/21]

Photo of Josepha MadiganJosepha Madigan (Dublin Rathdown, Fine Gael)
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My Department is very conscious of the particular strain that school closures place on children with special educational needs and their families.

The National Council for Special Education (NCSE) has created a dedicated phone line for parents to get advice and support from Special Education Needs Organisers (SENOs), which has been operational since the 11thof January.

The SENO will provide support and advice to parents and where relevant provide specific resources e.g. behaviour strategies, National Educational Psychological Service (NEPS) well-being resources.

Parents can book an appointment with the SENO assigned to their child’s school. The phone number is 01 603 3456.

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