Louise O'Reilly (Dublin Fingal, Sinn Fein)
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637. To ask the Tánaiste and Minister for Justice and Equality when persons (details supplied) can expect to get their passports and documentation back from immigration services. [4027/21]

Helen McEntee (Meath East, Fine Gael)
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The person concerned made an application for permission to remain in the State as the spouse of an Irish national in September 2019. This application is currently being examined by the Immigration Service of my Department and arrangements are being made to have all original documents returned to them in the coming days.

To be fair to all applicants, applications received are dealt with in chronological order. The Immigration Service endeavours to process applications as quickly as possible. However, processing times may vary due to a number of factors, such as the number of applications on hands, individual circumstances, the complexity of applications, whether further information is required, and the resources available.

Queries in relation to the status of individual immigration cases may be made directly to my Department by e-mail using the Oireachtas Mail facility which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response is, in the Deputy’s view, inadequate or too long awaited.