Bernard Durkan (Kildare North, Fine Gael)
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618. To ask the Tánaiste and Minister for Justice and Equality the reason visa applications were refused in the case of persons (details supplied); if applications can be reviewed at an early date; and if she will make a statement on the matter. [3553/21]

Helen McEntee (Meath East, Fine Gael)
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The visa applications for the persons referred to by the Deputy were refused by the Visa Office in Dublin. Letters issued to the applicants on 2 December 2020, outlining the reasons for the refusals. It is open to the applicants to appeal these decisions, in writing, within two months of the date of the refusals. Appeals must be in written form and sent to the Visa Appeals Officer in the relevant Visa Office. Faxed or emailed appeals will not be considered.

All visa applicants are advised that the onus is on them to provide as much information in support of their application as they feel is necessary. Guidelines in this regard are posted on the Immigration Service website. When making an appeal, the applicant should take into account the reasons for refusal listed in the refusal letter. The appeal should include any further information or additional documentation they wish to have considered, and should be sent for the attention of the Visa Appeals Officer, in the relevant Visa Office, where the matter will be considered afresh.

Full consideration will be given to any appeals received on behalf of the applicants, however the onus is on applicants to satisfy the Visa Officer that visas should be granted.

Queries in relation to the status of individual immigration cases may be made directly to my Department by e-mail using the Oireachtas Mail facility, which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response is, in the Deputy’s view, inadequate or too long awaited.