Written answers

Wednesday, 13 January 2021

Department of Foreign Affairs and Trade

Brexit Data

Photo of Neale RichmondNeale Richmond (Dublin Rathdown, Fine Gael)
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385. To ask the Minister for Foreign Affairs and Trade the number of calls that have been made to his Department’s Brexit helpline for Irish citizens living overseas; and if he will make a statement on the matter. [1099/21]

Photo of Neale RichmondNeale Richmond (Dublin Rathdown, Fine Gael)
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386. To ask the Minister for Foreign Affairs and Trade the number of calls that have been made to his Department’s Brexit helpline from Northern Ireland; and if he will make a statement on the matter. [1100/21]

Photo of Simon CoveneySimon Coveney (Cork South Central, Fine Gael)
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I propose to take Questions Nos. 385 and 386 together.

The key aim of the Government's Brexit readiness work was to support business and citizens prepare for the permanent and immediate changes that arose as a result of the UK leaving the EU. As part of this work and, in order to respond to queries arising in the immediate Day 1/Week 1 period following the end of the transition period, a range of Government Departments and Agencies put in place designated information resources, call centres and advice lines from 1 January.

From 1 to 4 January, my Department made available a Brexit-related advice line for Irish citizens overseas as well as for callers from Northern Ireland. The line was managed by officials working on Brexit related issues over that period and handled a total of four queries, none originating from callers in Northern Ireland. The Department continues to receive a low level of Brexit related queries which are answered through our normal channels.

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