Holly Cairns (Cork South West, Social Democrats)
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738. To ask the Tánaiste and Minister for Justice and Equality if her attention has been drawn to persons being updated on their application for a stamp 4 by a post-it affixed to their passport; if this is standard practice; the action being taken as a result; and if she will make a statement on the matter. [38522/20]

Helen McEntee (Meath East, Fine Gael)
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There are many areas within the Immigration Service of my Department that require an applicant's passport in order to confirm their identity and residence in the State prior to granting or renewing an immigration permission.

Based on the details provided by the Deputy it has not been possible to identify what has occurred in this instance. However, if the Deputy can provide more information, my officials will be happy to examine and clarify the issue of concern.

Queries in relation to the status of individual immigration cases may be made directly to my Department by e-mail using the Oireachtas Mail facility, which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response is, in the Deputy’s view, inadequate or too long awaited.