Cathal Crowe (Clare, Fianna Fail)
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264. To ask the Minister for Transport, Tourism and Sport if a bus driver licence renewal appointment can be expedited for a person (details supplied) [34789/20]

Eamon Ryan (Dublin Bay South, Green Party)
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The Road Safety Authority (RSA) is responsible for the National Driving Licence Service (NDLS). All applications for a driving licence must be made through the NDLS. The Department of Transport cannot schedule such appointments.

The RSA is continuing work to expand the online facility to accommodate all driving licence and learner permit application types to enable accessibility on-line rather than by calling to an office. The NDLS hopes to allow all application types to apply online by mid-November. The introduction of these steps may help ease some of the pressure on the NDLS, free up appointment slots and make it easier to find those slots at local centres.

Under Covid19 Level 5 Government restrictions effective from midnight on Wednesday 21 October, for six weeks, applicants can attend an appointment at a National Driver Licence Service (NDLS) centre provided they are an essential worker involved in the provision of essential services or essential retail outlets. Details on what is included in the list of essential workers and retail outlets is available on www.gov.ie.

Any queries in relation to driving licences or urgent cases can be addressed to the NDLS customer service at 076 108 7880 or by emailing info@ndls.ie.