Willie O'Dea (Limerick City, Fianna Fail)
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498. To ask the Minister for Employment Affairs and Social Protection when a claim by a person (details supplied) will be reinstated; and if she will make a statement on the matter. [34738/20]

Heather Humphreys (Cavan-Monaghan, Fine Gael)
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Carer's Allowance (CA) is a means-tested social assistance payment, made to persons who are providing full-time care and attention to a person who has such a disability that they require that level of care

I can confirm that the person concerned was awarded CA from 18 January 2018.

The customer contacted the Department in June 2020 to request to change their PPS number. Unfortunately, there was a technical problem updating their record which affected the client's CA payments from then on. Work is underway to resolve the issue with the client's record and the Department put in place arrangements with the local Community Welfare Officer (CWO) to make payments of Supplementary Welfare Allowance (SWA) until payment of CA was reinstated.

CA has been reinstated for the person concerned from 12 November 2020 at the full rate. Arrangements are being made to issue arrears due as quickly as possible. The person concerned has been notified of same, via phone and letter.

I hope this clarifies the position for the Deputy.